Exhibitor Regulation

Welcome to InterPetFest 2025! To ensure a safe, enjoyable, and productive experience for all participants, please review these guidelines carefully.

I. IMPORTANT NOTICES

1. Liability Waiver – Assumption of Risk: By participating in InterPetFest, attendees and exhibitors assume all risks associated with attending the event, including personal injury or property damage.

2. Exhibitors participating in InterPetFest should be aware that pets will be present at the event. As such, it is the responsibility of both exhibitors and visitors to manage and negotiate any interactions involving pets. The event organizers will not be held liable for any issues or disputes arising from these interactions.

3. Since pets will be present at the event, exhibitors are kindly requested to maintain cleanliness to ensure a clean and safe environment for everyone. Exhibtiors are fully responsible for the cleanliness inside their booths

4. In order to become an exhibitor of our event, you must be qualified to determine the nature of your company’s business and relationship to the pet industry.

5. Business identification requirements are subject to the discretion of InterPetFest Management and may include one or more of the following:
– Business License
– Active Website/ Facebook page
– Photos of your products/ Brands
– Proof of your business relationship with the brand owner
– Tax number

6. Registration for booths is closed when booths are sold out and normally 1 month before the event date. We will have 2 phases: Early Bird and General. Early Bird deadline is October 20 and General deadline is January 10.

7. Procedures to participate in the exhibition booth: Agree on participation cost and choose your location

– For Vietnamese companies: Proceed to sign a VAT contract. Settle 50% payment within 7 days after the contract was signed by both. Settle the remaining 50% and utilities rental costs before 20th Dec, 2024. Receive your VAT invoice.
– For companies outside Vietnam: Proceed to sign an application form. Proceed to sign a VAT contract. Settle 50% payment within 7 days after the contract was signed by both. Settle the remaining 50% and utilities rental costs before 20th Dec, 2024. Receive your payment receipt (VAT invoice is not applicable)
From the moment your first payment is settled, you will receive an instant and continuous assistance from our customer-care staff about participation instructions, reminders, booth construction, utilities rental, co-marketing plan…

9. Utilities rental cost will increase 10% for late application (10 days before the event date), and increase 30% for on-site application (during construction time and event time)

II. USAGE REGULATIONS OF STANDARD BOOTH:

1. For standard booth decoration
– No nailing, drilling, pinning or painting to walls and aluminum frames is allowed
– The use of adhesives and glues for banners, posters on the partitions, frames structure, beams, poles or floor is strictly prohibited. Any sticker, graphics or any kind of fixtures applied to the booth must be approved by the organizer and official contractor
– Do not change basic structure of the booth by dismantling or installing without the prior approval from the official contractor

2. For furniture provided in standard booth or rental furniture
– Do not take or remove any furniture from other booths or outside agreed areas without acceptance from the organizer. Rental booths and furniture should be returned in good condition
– Do not stand, sit or put on item’s weighing over 20kgs on tables, shelves. Do not use chair for any purpose other than sitting
– Do not use knife, hammer or machine which can cause damages to booth structure, surface of table or chair
– Do not drag tables, chairs or machines which tear carpet of the booth

3. For Wall Partition of standard booth

– The exhibitors must deposit wall partition if you use to stick posters or use metal frame hiflex on wall, each of partition is 500,000 VND/wall and the official constractor will return the deposit after finishing the event at the official counter if no damage to the wall. There is a charge  of 500,000 VND/ damaged wall partition. The exhibitors may be requested to pay a wall cleaning fee of 150,000 VND/ glued or dirty wall.

*All above regulations are applied to standard booths and take effect immediately after exhibitors have received their booth. The organizer and the official contractor may request the exhibitor to stop booth decoration if standard booth regulations are violated. The exhibition must compensate for damages responsible for any damages to the structure, floor, walls and any part of the property of the organizer. The exhibitor may impose a surcharge determined by the organizer and the official contractor.

III. REGULATIONS RELATED TO RAW SPACE BOOTH:

1. What is a raw space booth?

Raw space booths provide only the empty space. Exhibitors can choose to build their own booth or appoint a construction contractor. In this case, exhibitors must submit the [Application Form: For Raw Space Booths] and contact the SECC Building Management to pay any additional fees as per SECC regulations. For raw space booths, other additional fees set to SECC include:
– Construction site deposit: VND 1,100,000/m2 (Refundable after the event if no damage is caused to the exhibition center’s facilities).
– On-site construction management fee: VND 120,000/m2 (including VAT).
– Name badges for construction staff of raw space booths: VND 110,000/name badge (including VAT).
– After-working-hours construction fee is VND 4,000,000/hour (if any)

2. Regulations on raw space booth Construction
2.1. Exhibition Area Limitations: Exhibit items must be placed within the booth boundaries and must not encroach on the space of other booths. Any booth structure obstructing the aisle and matching the color of the pyrex carpet is not allowed. All display items must be non-explosive products.
2.2 Design: The decoration of booths, lighting, and sound systems must not affect neighboring booths and get an approval from the organizer
2.3 Construction Design: Raw space booth builder must submit the [Form: Registration for Raw Space Construction] along with construction drawings to the organizer before October 22, 2024. Exhibitors can start constructing their booths after receiving a booth-design approval email from the organizer.
2.4 Raw space booth Structure: 4.5 meters height is recommended. Exhibitor must ensure that display items are placed correctly and do not obstruct entrances or exits. For more details, please contact the organizer.

IV. GENERAL EXHIBIT REGULATIONS
1. Display Items: Displayed products must not obstruct the aisles and recommend to be placed at least 30 cm away from the booth’s outer edge. The organizer reserves the right to request participants to move display items in case of any regulation’s violation.

2. Sound Regulations: Participants are allowed to use sound equipment but at a suitable volume. The maximum allowable noise level is 80 dB. The organizer reserves the right to prohibit the use of sound equipment if the volume exceeds the permitted level.

3. Lighting: Torches and chandeliers are not allowed in the exhibition area. Participants must ensure that all installed lighting equipment does not affect neighboring booths. Special Note: Each socket is for single-device use only and not for lighting. Each lighting connection is for single-device use only. For each LIGHT BULB/3m LED strip/1m2 LIGHT BOX, participants must register 1 maximum lighting connection (100W).

4. Aisles: The organizer requires exhibitors to keep the aisles clean. Display items must be placed correctly before the exhibition starts and must not encroach on the aisles.

5. Booth Structure Changes: If exhibitors wish to change their booth design, they must notify the organizer, and the change is only valid upon confirmation from the organizer and it may occur costs.

6. Booth Management: exhibitors are responsible for maintaining their booths. Nailing on walls or partitions and using painting materials on floors or within standard booths is strictly prohibited. In case of violations, the contractor or the exhibition center has the right to demand compensation from the customer. Contractors must provide on-site contact information for easy communication when necessary.

7. Exhibit Item Management: Exhibitors must take care of their display items. The organizer is not responsible for any loss.

8. Dangerous Goods: Exhibitors must submit the [Application Form: Registration for Dangerous Goods Display] to the organizer before the exhibition period. They must also provide safety specifications for the displayed products.

9. Booth Usage: Exhibitors have full rights to use their booths. Subletting booths to third parties is strictly prohibited unless get approval from the organizer. The organizer will revoke booth usage rights if exhibitors violate this regulation.

10. Cleaning: Exhibitors are responsible for keeping their booths clean and preserving the booth area. Any act of littering or structural changes will be subject to the building’s penalties.
The organizer strives to ensure a clean environment within the exhibition center. During the exhibition, the organizer is responsible for maintaining the cleanliness of public aisles and public trash bins. However, for waste generated during construction and within the booth, contractors and Exhibitors must handle their own cleanup.

Note to minimize dust affecting the environment and health during construction: when sanding wood filler, contractors must use sanding machines with dust extraction functions instead of hand sanding. When sawing wood, contractors must equip a dust extraction machine.
Contractors should limit the use of gypsum as its dismantling creates solid waste affecting the environment and complicates cleanup. If gypsum is used, it must be fully cleaned up after dismantling. SECC will impose penalties equivalent to those for spilling chemicals on the floor (paint, oil, solvent, etc.) for any violations.

11. Safety Regulations
Exhibitors must always remain vigilant regarding hazardous products and thoroughly inspect them before display. All maintenance costs are the responsibility of the customer (including hazardous equipment, X-ray or laser devices, flammable materials, high-pressure or radioactive equipment, mercury, etc.).
Everyone working within the Hall must wear a safety helmet (including direct construction workers, construction supervisors, SECC staff, cleaning staff, security patrols, and the organizer) during the construction period. Construction units using scaffolding must ensure it has wheels (with locks) for convenient and safe movement, avoiding direct placement of metal legs on the floor. Additionally, this allows for quick and easy movement to alleviate congestion during construction.

12. Fire Safety Regulations
12.1 Naked flame: heater, oven, boiler, electric stove, dryer, cookers, any flammable equipment (excluding sealed equipment)
In case of cooking, Exhibitors must ensure the safety of the equipment used and the responsible person must have a legal cooking certificate. Exhibitors must contact the organizer for confirmation. The use of dangerous goods is only allowed when Exhibitors submit the [Application Form: Registration for Dangerous Goods Use] and receive confirmation from the organizer. Exhibitors must equip fire extinguishers in enclosed meeting rooms, storage areas, and areas using heat-generating electrical equipment. Fire extinguishers must be placed in visible and accessible locations.
12.2 Dangerous Goods: Gasoline, oil, paint, alcohol, diesel, machinery, lubricants, high-pressure gasses: H2, O2, N2, Cobalt, etc. All items in the dangerous goods category must comply with SECC’s regulations.
12.3 Smoke-free Zone: Smoking is strictly prohibited in the exhibition area. Exhibitors may only smoke in designated areas or outside the exhibition building.
12.4 Organizer Mandate: The Organizer reserves the right to remove the booth if any of the above-mentioned rules and regulations are violated (including preparation/construction period). To ensure safety during exhibition, please abide by the rules and regulations and contact the Organizer for any further enquiries.

13. Others
13.1 Disorder: Exhibitors must not be in any form of act to disorder public and neighboring booths.
13.2 Promotional Activities: Any performance or public activity is to be performed within the assigned area only. Demonstrations and all other performances should not cause any disorder. Participants are responsible for keeping the passageway clean at all times. Promoting sales items outside the assigned area is not permitted.
13.3 Promotional Product: Samples and souvenirs are only to be distributed at the assigned booth. With confirmation from the Organizer, participants may distribute them in other areas.
13.4. Special Exhibits: Exhibitors cannot exhibit their items individually without Organizer approval.
13.5. Exhibition Hours: The Organizer will organize schedules for exhibit hours, installation hours, and dismantling hours. Please contact us for more detailed information
13.6. Breach of Occupancy: Even if the participant has not fully used the booth/s, fees for the full area must be paid. Exhibitors who do not inform the cancellation of the booth will lose their priority.
13.7. Sales: Only products confirmed by the Organizer are allowed to be on display for sale. All exhibitors must abide by safety, tax, public hygiene and all other rules and regulations such as promotion certification. The Organizer restricts any unauthorized forms of sales and marketing.

V. REGULATIONS RELATED TO CONTRACTORS
1. External Construction Units (“Contractors”) not listed in SECC’s Official Contractors List of exhibitors constructing their own booths must contact SECC’s Sales Department to understand all procedural issues and work within the exhibition area. In case of any issues, contractors must notify SECC in writing to jointly find the best solution.

2. To enter SECC’s exhibition area, contractors must be able to perform their work and comply with all the following regulations:

– The names of all construction and supervisory personnel of external contractors must be notified to SECC at least seven (07) days before the first day of the rental period.
– All foreign workers must have valid work permits as per Vietnamese law.
– External contractors must pay the construction service fee (management fee) to the organizer at VND 120,000/m2, and the organizer will issue name badges to all construction staff of the contractor. Please wear masks during working hours. Note that these work badges are valid during the rental period. The name badge fee is VND 110,000/badge.
– Contractors must deposit an amount of VND 1,100,000/m2 in cash or by bank transfer at least seven (07) days before the first day of the rental period. This amount will be refunded without interest after the contractor completes their work if no damage occurs to the exhibition center’s facilities.
– Construction staff of contractors must wear uniforms or suitable clothing and name badges on their chest when entering or leaving the exhibition area. Suitable attire includes: clothes, shoes (sneakers, sports shoes), and helmets. Contractors are fully responsible before the law for insuring all risks or damages to the booth area and other services during the rental period. The management fee depends on each service specified by the organizer. Payment can be made in cash or by bank transfer. If paid by bank transfer, contractors can enter the premises to perform their work after bank confirmation from the organizer. Electricity connection fees must be paid in cash or by bank transfer at least seven (07) days before the first construction day. For overtime work, contractors must register with the organizer in writing from 16:00 to 17:00 on the same day at a rate of VND 700,000/9m2.

3. The Organizer reserves the right to deny entry to any contractor if any of the following conditions are not met:
– The booth is not constructed according to the approved drawings unless the exhibitor has notified and received approval from the organizer.
– Exhibit items and primary construction work for specific booths must be performed outside the exhibition area before being brought inside for assembly. Main or hazardous work including oxyacetylene cutting, electric welding, spray painting, or open flame work, etc., is strictly prohibited in the exhibition area.
– Contractors must ensure acceptable construction quality and meet occupational safety and fire prevention standards.
– Exhibitor’s items unrelated to the booth must not be placed in other booths.
– External contractors must immediately compensate the organizer and third parties for any damages caused.
– Contractor staff must not smoke or litter or damage any parts inside the exhibition area.
– Contractor staff must not cause noise, disturb order, or create disorder within the organizer’s area.
– Special fixtures and evidence, if any, must be registered with the organizer’s security team and will be controlled each time they move in and out.

VI. WORK REGULATIONS & TECHNICAL GUIDELINES
1. Without a valid work badge worn on the chest, no employee or staff member is allowed to enter the SECC exhibition area to work. Valid work badges are issued by the organizer or SECC. Additionally, during working hours in SECC’s halls, each staff member must wear a uniform as per their unit’s regulations or attire including: clothes, shoes (sneakers), and a hat (if any).

2. No smoking inside the exhibition area.

3. Do not bring flammable or explosive substances inside the exhibition area such as: gasoline; oil; alcoholic beverages; industrial alcohol; industrial gasoline; aromatic gasoline, etc.; or flammable gasses like: hydrogen, oxygen, acetylene, etc.; or toxic gasses like: chlorine, ammonia, etc.

4. Do not bring electrical heating devices, spark-emitting equipment, or noise-making tools inside the exhibition area, such as: welding machines; gas welders; cutting machines; saws, hand grinders, etc.

5. Pressure-bearing equipment (such as gas tanks or gas bottles; liquefied natural gas tanks, etc.) – if needed inside the exhibition area – must have valid certification issued by the Center for Standards, Metrology and Quality; have a verification stamp from the organizer, and be inspected by SECC’s Technical Team members before use.

6. Do not stick tapes, adhesives (such as 502; dog glue, etc.) on the walls and floors within the SECC premises. Exceptions are cloth tapes (single-sided or double-sided), which are allowed (please refer to the SECC Sales and Marketing Office beforehand).

7. Do not drill, cut, or nail into the walls; floors; partitions of the exhibition area, or other SECC facilities.

8. Do not cut or grind anything that produces sparks inside the exhibition area.

9. Scaffolding must have wheels, or the scaffolding legs must be padded with soft material before starting work.

10. All construction materials must be rough-constructed outside the exhibition area first. To complete booth work, cover the floor, walls, and partitions in the exhibition area when painting, sawing, cutting, or waxing.

11. Do not pour water; paint; or any liquids onto the floor or into technical trenches.

12. Do not place any construction materials, construction equipment against the walls; partitions; or near the entrances; or fire extinguishers of SECC.

13. There must be a safety plan for the floor when bringing tools and equipment into the exhibition area, such as wrapping with rubber or soft materials before placing them on the floor.

14. Electrical wires from the technical trench to booths with a voltage of 220v or higher must be double-sheathed. Single-sheathed wires must be placed inside insulating conduits.

15. Electric system:
– Inside the SECC exhibition hall (hall A), there are eight electric distribution panels – 3 phases, the power capacity 200 ampere per panel.
– Outdoor exhibition area (the temporary parking), there have one electric transformer station 2,000KVA and six electric distribution panels – 3 phases
(Notice: the clients have to connect themselves from the transformer station to the distribution panels).

16. If any booth needs to use clean water and drainage or internet, fax or telephone lines in Hall A1 and Hall A2, please send a request to the SECC Sales team at least five days in advance and an attachment of installation diagram.
– The Supply water pipe has a shut-off valve and the diameter of the head shut-off valve is Ø21.
– Inner diameter of the drainage pipe is Ø34.
Note: Outer exhibition hall areas, supplying water; ADSL; telephone and fax have to be researched before construction.
Total supplying water pressure for each booth from 2.5 bar to 5 bar. The temperature of wastewater needs to be less than 60 Celsius degrees before entering the drainage system.

17. The cool temperature inside the SECC exhibition hall A was designed from 25 to 27 Celsius degrees.

18. Booth designing standards:
– Between two booth rows (as the requirements of the authority on the safety and fire fighting regulations), the straight path width is three meters (3 meters).
– From the East gate to the West gate; and the South gate to the North gate, the straight main passageway width is five meters (5 meters).
– Booth blocks cannot be designed to obstruct the exits, emergency ways, fire alarms, fire hydrants, extinguishers, and so on located in the hall.
– Booth blocks being near walls must have one–meter distance from walls.

19. To standard booths: the dimension of 3m x 3m; the height of 2.5 meters; to be made by aluminum octagon tube.

20. To upgrade standard booths: the dimension; height and material are the same as the standard booth, but having top banner on top of standard company name board.

21. Raw space booths: having unlimited dimensions and material in construction. However, raw spacel booths – to be near walls – need to have at least two-meter distance from walls and their height must be less than 4.5m. Other special booths in other positions could be higher than 4.5m and need approval of the organizer in case higher than 4.5m

22. Any component would be hung from the exhibition hall roof (like lighting box; iron décor frame, and so on):
– If its weight is less than 100 kilogram per component, it must be hung up by strengthened cable.
– If its weight exceeds 100 kilograms per component, it must be hung up by winches. Each winch can endure less than 200 kilograms. Exhibitors will have to provide a diagram with full details on position, size and weight of the component.
– During construction days, everyone who wants to go inside the hall has to wear shoes and a helmet.

Contact Us If you have any questions or need further assistance:

– Email: admin@eventure.com.vn 

– Office Address: 28 Thao Dien, Thao Dien Ward, Dist.2, HCMC, Vietnam

Thank you for your cooperation and support. We look forward to seeing you at InterPetFest